Your application may not properly comply with TWAIN.There may be interference with other drivers delete unnecessary drivers.Take the following measures.Ĭlick Control Panel > System and Security > Administrative Tools, and then double-click Services to check if WIA ( Windows Image Acquisition) is running or in started state. Take the following measures.Īn internal error has occurred. The memory required to start ScanGear (scanner driver) cannot be obtained exit other applications.Ī required file is missing or corrupted, or settings are incorrect. Wait for the device operation to finish, then scan.Scanner is in use or an error has occurred. If the same error message still appears, contact the service center. Restart the computer, then reconnect your scanner. Refer to "Deleting the Unnecessary ScanGear (Scanner Driver)" for your model from Home of the Online Manual for how to delete ScanGear (scanner driver). Make sure that your scanner and the computer are connected correctly.ĭelete ScanGear (scanner driver), then reinstall ScanGear (scanner driver) from the Setup CD-ROM or our website.Turn off scanner and follow instructions in User's Guide. If an error message for ScanGear (scanner driver) appears, check the error code or error message, and then follow the corresponding solution.
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